The Mountain Post Car Wash

Tiana Johnson 9 months ago

First of all, the finish on my car was horrible, and it did not dry at all. When I asked an employee for help, she told me there was nothing they could do and suggested that I either buy a towel or use the handheld dryer and dry it myself. I was fine with drying the car myself and understand that technical issues happen. However, when I asked if the drying was included since I paid for a full wash, she again said there was nothing she could do except let me use the handheld dryer. When I asked if I had to pay to use it, she hesitated, said “sure” with an attitude, and waved at me to back my car up. She then walked over to the dryer, turned it on, and said nothing to me, acting as if I was inconveniencing her. What should have happened was a simple apology for the machine not working and clear communication that I could use the dryer free of charge due to the issue. Instead, as I was driving my car, she came back out with an attitude and said, “Did you just drive out? You know you’re supposed to let it dry your car.” I told her again that the dryer never turned on. She walked away without saying anything. The issue was not the technical problem but the lack of professionalism and

Michael Viloria 10 months ago

Not worth $30. RFID rarely works therefore, a quick wash will ended up beingin there for longer, and most times they forget to give you coins for free vacuum.

Danah Nguyen 11 months ago

I love a good touchless car wash, and this place definitely delivers! They offer three options: touchless, express, and self-serve bays, but the touchless is my favorite. I’ve come here a few times with my husband, but today I went on my own and had a great experience. The touchless wash has three tiers: $12, $16, and $18. While I was deciding, one of the employees came over and kindly helped me choose an option on the machine, and I went with the $18 wash. Totally worth it! My car came out spotless. I’ll definitely be coming back!

Nicole West a year ago

All three options to wash — touchless, express, & self-clean bays — are great and function well. Easy to dry down & detail in many open parking spots after wash & vacuum. Grateful for staff who are kind, hardworking, maintaining areas that would otherwise be gross & very professional!

Kody Edited 6 years ago

Gonna have to repaint the whole passenger side of my truck because the presoak cycle of the brushless car wash glitches and swiped the whole side. All the other cycles missed it. Will I be coming back to this place? No. All I got in response of bringing it up and showing the staff on duty was ill look into and see why it did it. I guess these people don't realize how much paint costs. Pics may not do it justice but from the back corner all the way up the bed, both doors and into my front fender down to the primer. Update- my response se to your answer is your employee never said I could file a claim and I didn't have the time then to hang around and argue to get a clai. Nor did I know the extent of the damage at the time. Get your facts straight. Defamatory you call it, i call it telling the truth and it hurts some people feeling it seems.